PlantBeat Privacy Policy

Effective Date: November 25, 2025

1. Introduction

This privacy policy explains how Caffeinated Software LLC ("we," "us," or "our") collects, uses, and protects your information when you use the PlantBeat mobile application ("App"). PlantBeat is provided as a Freemium service.

For the purposes of data protection law (including GDPR), Caffeinated Software LLC is the data controller for the processing described in this policy.

By using PlantBeat, you agree to the collection and use of information as described in this policy.

2. Information We Collect

Information You Provide:

Information Collected Automatically:

Camera and Photos:

The App accesses your camera only when you choose to photograph plants for identification. Images are sent to our AI services for processing.

3. How We Use Your Information

To Provide Our Service (Legal Basis: Contract):

To Improve Our Service (Legal Basis: Legitimate Interest):

To Communicate With You (Legal Basis: Contract):

We do not sell your personal data.

4. Third-Party Services

We share data with the following service providers to operate PlantBeat:

We require our service providers to implement appropriate data protection safeguards and to commit to privacy practices consistent with GDPR and CCPA where applicable. These companies act as our data processors, processing personal data on our behalf under written data protection agreements.

5. International Data Transfers

Your data may be processed in the United States, where our servers (Supabase) and some service providers (Google Gemini) are located. Kindwise, our plant identification service, processes data within the European Union (Czech Republic).

Where we transfer personal data outside the European Economic Area (EEA), our service providers maintain appropriate safeguards for data protection, including Standard Contractual Clauses where applicable.

Some of our providers (for example Google and Supabase) are based in the United States and participate in data protection frameworks or implement additional safeguards to protect your data.

6. Data Retention

7. Your Rights

You have the following rights regarding your personal data:

To exercise any of these rights, contact us at administrator@plantbeat.com. We will respond within 30 days.

For EU Residents: If you believe we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority.

EU Representative: Currently, due to our limited EU user base, we have not appointed an EU representative. If PlantBeat achieves a significant number of EU-based users, we will appoint a representative and update this policy with their contact details.

8. Children's Privacy

PlantBeat is not available to children under 13. If you are under 13, you may not use this app.

Users between 13 and 17 years old may only use PlantBeat with the approval and supervision of a parent or legal guardian. By allowing a minor to use PlantBeat, the parent or guardian agrees to these terms on their behalf.

We do not knowingly collect personal information from children under 13. If we become aware that a user is under 13, we will delete their account and associated data promptly.

9. AI and Automated Processing

PlantBeat uses AI services (Kindwise and Google Gemini) to identify plants and provide care recommendations. These are suggestions only and may not always be accurate. No automated decisions are made that legally or significantly affect you.

10. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy in the app or by email. Your continued use of PlantBeat after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

For questions, concerns, or to exercise your data rights, contact us at:

Caffeinated Software LLC
90 Slater Street #1L, Webster, MA 01570
Email: administrator@plantbeat.com